Production
https://prod.org.br/doi/10.1590/0103-6513.20180108
Production
Research Article

Organizational factors influencing project success: an assessment in the automotive industry

Izabela Andressa Machado dos Santos; Gladys Dorotea Cacsire Barriga; Daniel Jugend; Paulo Augusto Cauchick-Miguel

Downloads: 0
Views: 158

Abstract

Abstract: Paper aims: Although many researchers have identified important factors for project success, there is no consensus with regard to all the factors that influence project success. This work aims to assess organizational factors that influence project success in automotive firms.

Originality: Few studies have analyzed the integrated relationship between organizational factors and project success.

Research method: The study carries out a quantitative survey on a sample of 72 companies. Data were analyzed through confirmatory factor analysis.

Main findings: The results show that the variable that most influences project success is ‘organizational culture’, followed by ‘change management’, and ‘top management support’. The results also indicate that a culture of flexibility and a climate that supports innovation tend to positively influence project performance.

Implications for theory and practice: The findings suggest that it is relevant to focus attention on human resource development, empowerment, and teamwork within the context of project management.

Keywords

Project management, Organizational factors, Critical success factor, Human resource management, Automotive companies

References

Aga, D. A., Noorderhaven, N., & Vallejo, B. (2016). Transformational leadership and project success: the mediating role of team-building. International Journal of Project Management, 34(5), 806-818. http://dx.doi.org/10.1016/j.ijproman.2016.02.012.

Agarwal, N., & Rathod, U. (2006). Defining ‘success’ for software projects: an exploratory revelation. International Journal of Project Management, 24(4), 358-370. http://dx.doi.org/10.1016/j.ijproman.2005.11.009.

Associação Nacional dos Fabricantes de Veículos Automotores – ANFAVEA. (2016). Directory of the brazilian automotive industry. São Paulo: ANFAVEA.

Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74-94. http://dx.doi.org/10.1007/BF02723327.

Baird, K., Harrison, G., & Reeve, R. (2007). Success of activity management practices: the influence of organizational and cultural factors. Accounting and Finance, 47(1), 47-67. http://dx.doi.org/10.1111/j.1467-629X.2006.00195.x.

Bernstein, I. H., & Nunnally, J. C. (1994). Psychometric theory (3rd ed.). New York: McGraw-Hill.

Berssaneti, F. T., Carvalho, M. M., & Namur Muscat, A. R. (2016). O impacto de fatores críticos de sucesso e da maturidade em gerenciamento de projetos no desempenho: um levantamento com empresas brasileiras. Production, 26(4), 707-723. http://dx.doi.org/10.1590/0103-6513.065012.

Box, G. E., & Cox, D. R. (1964). An analysis of transformations. Journal of the Royal Statistical Society. Series B. Methodological, 26(2), 211-243. http://dx.doi.org/10.1111/j.2517-6161.1964.tb00553.x.

Bratton, J. (1993). Cellular manufacturing: some human resource implications. The International Journal of Human Factors in Manufacturing, 3(4), 381-399. http://dx.doi.org/10.1002/hfm.4530030406.

Bredillet, C. N. (2008). Exploring research in project management: nine schools of project management research (part 4). Project Management Journal, 39(1), 2-6. http://dx.doi.org/10.1002/pmj.20030.

Bredin, K., & Söderlund, J. (2011). The HR quadriad: a framework for the analysis of HRM in project-based organizations. International Journal of Human Resource Management, 22(10), 2202-2221. http://dx.doi.org/10.1080/09585192.2011.580189.

Brem, A., & Wolfram, P. (2017). Organisation of new product development in Asia and Europe: results from Western multinationals R&D sites in Germany, India, and China. Review of Managerial Science, 11(1), 159-190. http://dx.doi.org/10.1007/s11846-015-0183-7.

Büschgens, T., Bausch, A., & Balkin, D. B. (2013). Organizational culture and innovation: A meta‐analytic review. Journal of Product Innovation Management, 30(4), 763-781. http://dx.doi.org/10.1111/jpim.12021.

Cauchick Miguel, P. A. (2006). The potential of new product development in the automotive industry in Brazil: an exploratory study. Product: Management & Development, 4(1), 35-43.

Chang, E. S., & Lin, C. S. (2007). Exploring organizational culture for information security management. Industrial Management & Data Systems, 107(3), 438-458. http://dx.doi.org/10.1108/02635570710734316.

Clarke, A. (1999). A practical use of key success factors to improve the effectiveness of project management. International Journal of Project Management, 17(3), 139-145. http://dx.doi.org/10.1016/S0263-7863(98)00031-3.

Cobo-Benita, J. R., Rodríguez-Segura, E., Ortiz-Marcos, I., & Ballesteros-Sánchez, L. (2016). Innovation projects performance: analyzing the impact of organizational characteristics. Journal of Business Research, 69(4), 1357-1360. http://dx.doi.org/10.1016/j.jbusres.2015.10.107.

Consoni, F. L., & Carvalho, R. D. Q. (2002). Desenvolvimento de produtos na indústria automobilística brasileira: perspectivas e obstáculos para a capacitação local. Revista de Administração Contemporânea, 6(1), 39-61. http://dx.doi.org/10.1590/S1415-65552002000100004.

Crawford, L. (2000) Profiling the competent project manager. In Proceedings of the PMI Research Conference. Newton Square: Project Management Institute.

Dandage, R. V., Mantha, S. S., Rane, S. B., & Bhoola, V. (2018). Analysis of interactions among barriers in project risk management. Journal of Industrial Engineering International, 14(1), 153-169. http://dx.doi.org/10.1007/s40092-017-0215-9.

Davis, K. (2017). An empirical investigation into different stakeholder groups perception of project success. International Journal of Project Management, 35(4), 604-617. http://dx.doi.org/10.1016/j.ijproman.2017.02.004.

Dezdar, S., & Ainin, S. (2011). The influence of organizational factors on successful ERP implementation. Management Decision, 49(6), 911-926. http://dx.doi.org/10.1108/00251741111143603.

Ekrot, B., Rank, J., Kock, A., & Gemünden, H. G. (2016). Retaining and satisfying project managers–antecedents and outcomes of project managers’ perceived organizational support. International Journal of Human Resource Management, 29(12), 1950-1971. https://doi.org/10.1080/09585192.2016.1255903.

Feng, T., & Zhao, G. (2014). Top management support, inter-organizational relationships and external involvement. Industrial Management & Data Systems, 114(4), 526-549. http://dx.doi.org/10.1108/IMDS-03-2013-0127.

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. http://dx.doi.org/10.1177/002224378101800104.

Furnham, A., & Goodstein, L. D. (1997). The Organizational Climate Questionnaire (OCQ). Annual San Diego-Pfeiffer and Company, 2, 163-182.

Gatti Junior, W. (2011). O envolvimento de fornecedores no desenvolvimento da tecnologia flex fuel nas montadoras brasileiras. Revista Gestão & Tecnologia, 11(1), 87-105.

Hagen, M., & Park, S. (2013). Ambiguity acceptance as a function of project management: a new critical success factor. Project Management Journal, 44(2), 52-66. http://dx.doi.org/10.1002/pmj.21329.

Hannevik, M. B., Lone, J. A., Bjørklund, R., Bjørkli, C. A., & Hoff, T. (2014). Organizational climate in large-scale projects in the oil and gas industry: a competing values perspective. International Journal of Project Management, 32(4), 687-697. http://dx.doi.org/10.1016/j.ijproman.2013.08.006.

He, S., Offerman, T., & van de Ven, J. (2016). The sources of the communication gap. Management Science, 63(9), 2832-2846. http://dx.doi.org/10.1287/mnsc.2016.2518.

Heldman, K. (2011). Project management jumpstart. Indianapolis: John Wiley & Sons.

Hofstede, G. (1991). Cultures and organizations. Intercultural cooperation and its importance for survival. Software of the mind. London: McGraw-Hill.

Hornstein, H. A. (2015). The integration of project management and organizational change management is now a necessity. International Journal of Project Management, 33(2), 291-298. http://dx.doi.org/10.1016/j.ijproman.2014.08.005.

Humphrey, J. (2003). Globalization and supply chain networks: the auto industry in Brazil and India. Global Networks, 3(2), 121-141. http://dx.doi.org/10.1111/1471-0374.00053.

Hung, Y. C., Huang, S. M., Lin, Q. P., & -Tsai, M.-L. (2005). Critical factors in adopting a knowledge management system for the pharmaceutical industry. Industrial Management & Data Systems, 105(2), 164-183. http://dx.doi.org/10.1108/02635570510583307.

Hwang, B. G., & Low, L. K. (2012). Construction project change management in Singapore: status, importance and impact. International Journal of Project Management, 30(7), 817-826. http://dx.doi.org/10.1016/j.ijproman.2011.11.001.

Jacobs, G., van Witteloostuijn, A., & Christe-Zeyse, J. (2013). A theoretical framework of organizational change. Journal of Organizational Change Management, 26(5), 772-792. http://dx.doi.org/10.1108/JOCM-09-2012-0137.

Jha, K. N., & Iyer, K. C. (2006). Critical determinants of project coordination. International Journal of Project Management, 24(4), 314-322. http://dx.doi.org/10.1016/j.ijproman.2005.11.005.

Jha, K. N., & Iyer, K. C. (2007). Commitment, coordination, competence and the iron triangle. International Journal of Project Management, 25(5), 527-540. http://dx.doi.org/10.1016/j.ijproman.2006.11.009.

Jugend, D., Silva, S. L., Salgado, M. H., & Miguel, P. A. C. (2016). Product portfolio management and performance: evidence from a survey of innovative Brazilian companies. Journal of Business Research, 69(11), 5095-5100. http://dx.doi.org/10.1016/j.jbusres.2016.04.086.

Král, P., & Králová, V. (2016). Approaches to changing organizational structure: the effect of drivers and communication. Journal of Business Research, 69(11), 5169-5174. http://dx.doi.org/10.1016/j.jbusres.2016.04.099.

Kraśnicka, T., Głód, W., & Wronka-Pośpiech, M. (2018). Management innovation, pro-innovation organisational culture and enterprise performance: testing the mediation effect. Review of Managerial Science, 12(3), 737-769. http://dx.doi.org/10.1007/s11846-017-0229-0.

Law, C. C., & Ngai, E. W. (2007). ERP systems adoption: an exploratory study of the organizational factors and impacts of ERP success. Information & Management, 44(4), 418-432. http://dx.doi.org/10.1016/j.im.2007.03.004.

Lee, J. C., Shiue, Y. C., & Chen, C. Y. (2016). Examining the impacts of organizational culture and top management support of knowledge sharing on the success of software process improvement. Computers in Human Behavior, 54, 462-474. http://dx.doi.org/10.1016/j.chb.2015.08.030.

Lewis, P. (2014). The over‐training of apprentices by employers in advanced manufacturing: a theoretical and policy analysis. Human Resource Management Journal, 24(4), 496-513. http://dx.doi.org/10.1111/1748-8583.12039.

Lin, C. P., Chiu, C. K., & Liu, N. T. (2017). Developing virtual team performance: an integrated perspective of social exchange and social cognitive theories. Review of Managerial Science, 13(4), 671-688.

Lu, P., Yuan, S., & Wu, J. (2017). The interaction effect between intra-organizational and inter-organizational control on the project performance of new product development in open innovation. International Journal of Project Management, 35(8), 1627-1638. http://dx.doi.org/10.1016/j.ijproman.2017.09.009.

Martens, C. D. P., Machado, F. J., Martens, M. L., Silva, F. Q. P. O., & Freitas, H. M. R. (2018). Linking entrepreneurial orientation to project success. International Journal of Project Management, 36(2), 255-266. http://dx.doi.org/10.1016/j.ijproman.2017.10.005.

Martinsuo, M., & Hoverfält, P. (2018). Change program management: Toward a capability for managing value-oriented, integrated multi-project change in its context. International Journal of Project Management, 36(1), 134-146. http://dx.doi.org/10.1016/j.ijproman.2017.04.018.

Marzagão, D. S. L., & Carvalho, M. M. (2016). The influence of project leaders’ behavioral competencies on the performance of Six Sigma projects. Revista Brasileira de Gestão de Negócios, 18(62), 609-632. http://dx.doi.org/10.7819/rbgn.v18i62.2450.

McGuire, E. G. (1996). Factors affecting the quality of software project management: an empirical study based on the capability maturity model. Software Quality Journal, 5(4), 305-317. http://dx.doi.org/10.1007/BF00209188.

Midler, C., & Navarre, C. (2004). Project management in the automotive industry. In P. Morris & J. K. Pinto (Eds.), The wiley guide to managing projects (pp. 1368-1388). New Jersey: John Wiley & Sons.

Müller, R., Sankaran, S., Drouin, N., Vaagaasar, A. L., Bekker, M. C., & Jain, K. (2018). A theory framework for balancing vertical and horizontal leadership in projects. International Journal of Project Management, 36(1), 83-94. http://dx.doi.org/10.1016/j.ijproman.2017.07.003.

Musah, A. A., Ghazali, Z., & Isha, S. N. A. (2017). Sources of conflict and conflict management styles in temporary work environment: a case of plant turnaround maintenance workers. International Journal of Project Organisation and Management, 9(2), 171-193. http://dx.doi.org/10.1504/IJPOM.2017.085303.

Naqshbandi, M. M., Kaur, S., & Ma, P. (2015). What organizational culture types enable and retard open innovation? Quality & Quantity, 49(5), 2123-2144. http://dx.doi.org/10.1007/s11135-014-0097-5.

Ng, I., & Dastmalchian, A. (2011). Perceived training benefits and training bundles: a Canadian study. International Journal of Human Resource Management, 22(04), 829-842. http://dx.doi.org/10.1080/09585192.2011.555126.

Nolan, C. T., & Garavan, T. N. (2016). Human resource development in SMEs: a systematic review of the literature. International Journal of Management Reviews, 18(1), 85-107. http://dx.doi.org/10.1111/ijmr.12062.

Papke-Shields, K. E., Beise, C., & Quan, J. (2010). Do project managers practice what they preach, and does it matter to project success? International Journal of Project Management, 28(7), 650-662. http://dx.doi.org/10.1016/j.ijproman.2009.11.002.

Pascoal, E. T., Delamaro, M. C., Ibusuki, U., Tsukada, O., & Rocha, H. M. (2017). The new Brazilian automotive policy and its impact on the competitiveness of multinational automobile and auto parts manufacturers. International Journal of Automotive Technology and Management, 17(3), 225-247. http://dx.doi.org/10.1504/IJATM.2017.086405.

Patah, L. A., & Carvalho, M. M. (2016). Sucesso a partir de investimento em metodologias de gestão de projetos. Production, 26(1), 129-144. http://dx.doi.org/10.1590/0103-6513.048312.

Patterson, M. G., West, M. A., Shackleton, V. J., Dawson, J. F., Lawthom, R., Maitlis, S., Robinson, D. L., & Wallace, A. M. (2005). Validating the organizational climate measure: Links to managerial practices, productivity and innovation. Journal of Organizational Behavior, 26(4), 379-408. http://dx.doi.org/10.1002/job.312.

Pinto, J. K., & Mantel, S. J. (1990). The causes of project failure. IEEE Transactions on Engineering Management, 37(4), 269-276. http://dx.doi.org/10.1109/17.62322.

Pinto, J. K., & Slevin, D. P. (1987). Critical factors in successful project implementation. IEEE Transactions on Engineering Management, EM-34(1), 22-27. http://dx.doi.org/10.1109/TEM.1987.6498856.

Preziosi, R. C. (1980). Organisational diagnosis questionnaire (ODQ). In Proceedings of the 1980 Annual Handbook for Group Facilitators (pp. 112-120). Plainsboro: University Associates Publishers.

Rabechini Junior, R., Müller, S., Racz, A., & Silva, A. C. P. (2010). Maturidade e sucesso em projetos sob a perspectiva do binômio fornecedor e cliente. RBGN: Revista Brasileira de Gestão de Negócios, 12(34), 56-72.

Ramazani, J., & Jergeas, G. (2015). Project managers and the journey from good to great: the benefits of investment in project management training and education. International Journal of Project Management, 33(1), 41-52. http://dx.doi.org/10.1016/j.ijproman.2014.03.012.

Ren, X., Deng, X., & Liang, L. (2018). Knowledge transfer between projects within project-based organizations: the project nature perspective. Journal of Knowledge Management, 22(5), 1082-1103. http://dx.doi.org/10.1108/JKM-05-2017-0184.

Rodríguez-Segura, E., Ortiz-Marcos, I., Romero, J. J., & Tafur-Segura, J. (2016). Critical success factors in large projects in the aerospace and defense sectors. Journal of Business Research, 69(11), 5419-5425. http://dx.doi.org/10.1016/j.jbusres.2016.04.148.

Schein, E. H. (1993). SMR forum: How can organizations learn faster? The challenge of entering the green room. Sloan Management Review, 34(2), 85.

Shao, J. (2018). The moderating effect of program context on the relationship between program managers’ leadership competences and program success. International Journal of Project Management, 36(1), 108-120. http://dx.doi.org/10.1016/j.ijproman.2017.05.004.

Shenhar, A. J., & Dvir, D. (2007). Reinventing project management: the diamond approach to successful growth and innovation. Massachusetts: Harvard Business Review Press.

Situmeang, F. B., Leenders, M. A., & Wijnberg, N. M. (2017). New product performance and the benefit of periodically changing the relative influence balance between marketing and R&D. Journal of Business and Industrial Marketing, 32(1), 179-190. http://dx.doi.org/10.1108/JBIM-01-2015-0020.

Söderlund, J. (2011). Pluralism in project management: navigating the crossroads of specialization and fragmentation. International Journal of Management Reviews, 13(2), 153-176. http://dx.doi.org/10.1111/j.1468-2370.2010.00290.x.

Sørensen, J. B. (2002). The strength of corporate culture and the reliability of firm performance. Administrative Science Quarterly, 47(1), 70-91. http://dx.doi.org/10.2307/3094891.

Stock, R. M., Totzauer, F., & Zacharias, N. A. (2014). A closer look at cross‐functional R&D cooperation for innovativeness: Innovation‐oriented leadership and human resource practices as driving forces. Journal of Product Innovation Management, 31(5), 924-938. http://dx.doi.org/10.1111/jpim.12132.

Synodinos, N. E. (2003). The “art” of questionnaire construction: some important considerations for manufacturing studies. Integrated Manufacturing Systems, 14(3), 221-237. http://dx.doi.org/10.1108/09576060310463172.

Taylor, A. (2000). IT projects: sink or swim. ITNOW, 42(1), 24-26.

Triguero-Sánchez, R., Peña-Vinces, J., & Guillen, J. (2018). How to improve firm performance through employee diversity and organisational culture. Revista Brasileira de Gestão de Negócios, 20(3), 378-400. http://dx.doi.org/10.7819/rbgn.v20i3.3303.

Turner, J. R. (2006). Towards a theory of project management: the nature of the project governance and project management. International Journal of Project Management, 24(2), 93-95. http://dx.doi.org/10.1016/j.ijproman.2005.11.008.

Turner, J. R. (2014). Handbook of project-based management. New York: McGraw-hill.

Turner, J. R., Anbari, F., & Bredillet, C. (2013). Perspectives on research in project management: the nine schools. Global Business Perspectives, 1(1), 3-28. http://dx.doi.org/10.1007/s40196-012-0001-4.

Uzkurt, C., Kumar, R., Semih Kimzan, H., & Eminoğlu, G. (2013). Role of innovation in the relationship between organizational culture and firm performance: a study of the banking sector in Turkey. European Journal of Innovation Management, 16(1), 92-117. http://dx.doi.org/10.1108/14601061311292878.

Viswesvaran, C., Deshpande, S. P., & Joseph, J. (1998). Job satisfaction as a function of top management support for ethical behavior: a study of Indian managers. Journal of Business Ethics, 17(4), 365-371. http://dx.doi.org/10.1023/A:1017956516324.

Wai, S. H., Yusof, A. M., Ismail, S., & Ng, C. A. (2013). Exploring success factors of social infrastructure projects in malaysia. International Journal of Engineering Business Management, 5(2), 1-9. http://dx.doi.org/10.5772/55659.

Wexley, K. N. (1984). Personnel training. Annual Review of Psychology, 35(1), 519-551. http://dx.doi.org/10.1146/annurev.ps.35.020184.002511.

Wu, G., Liu, C., Zhao, X., & Zuo, J. (2017). Investigating the relationship between communication-conflict interaction and project success among construction project teams. International Journal of Project Management, 35(8), 1466-1482. http://dx.doi.org/10.1016/j.ijproman.2017.08.006.

Young, R., & Jordan, E. (2008). Top management support: mantra or necessity? International Journal of Project Management, 26(7), 713-725. http://dx.doi.org/10.1016/j.ijproman.2008.06.001.

Young, R., & Poon, S. (2013). Top management support—almost always necessary and sometimes sufficient for success: Findings from a fuzzy set analysis. International Journal of Project Management, 31(7), 943-957. http://dx.doi.org/10.1016/j.ijproman.2012.11.013.
 

5dc57ad50e8825cc18593254 production Articles
Links & Downloads

Production

Share this page
Page Sections