Critérios de sucesso em projetos: um estudo exploratório considerando a interferência das variáveis tipologia de projetos e stakeholders
Project success criteria: an exploratory study on the influence of the variables project typology and type of stakeholder
Borges, Julia Garaldi; Carvalho, Marly Monteiro de
http://dx.doi.org/10.1590/S0103-65132014005000019
Production, vol.25, n1, p.232-253, 2015
Resumo
O objetivo deste trabalho é compreender a influência das variáveis tipologia de projeto e tipo de stakeholder nos critérios de sucesso em projetos. A abordagem metodológica envolveu em uma primeira fase uma revisão da literatura, seguida de uma pesquisa de campo com estratégia híbrida, qualitativa e quantitativa. A pesquisa foi desenvolvida em uma empresa de engenharia e soluções integradas de infraestrutura com atuação em diversos setores. O trabalho de campo envolveu coleta e análise de dados de 54 projetos e um levantamento com 59 gerentes e outros envolvidos na atividade de projeto para identificar a importância dos critérios de sucesso. Os resultados apontam para uma influência significativa do tipo de projeto na importância dos critérios de sucesso, no entanto o mesmo não ocorreu para o tipo de stakeholder.
Palavras-chave
Gestão de projetos. Avaliação de desempenho em projetos. Tipologia. Stakeholder. Teoria contingencial
Abstract
In this study, we aim to understand the influence of the variables project typology and type of stakeholder on project success criteria. We used a quantitative and qualitative methodological approach which encompasses a review of the literature followed by a field research analysis using hybrid research strategy. The research occurred in a company whose business includes integrated solutions in engineering and infrastructure in various industrial sectors. Data were collected from projects at 54 organizations and from a survey with 59 project managers and other professionals involved in project management activities. The results showed a significant influence of the type of project in the success criteria level of importance, but the same did not occur regarding the type of stakeholder.
Keywords
Project management. Success criteria. Typology. Stakeholder. Contingent theory
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