Proposta de atividades logísticas na Gestão da Cadeia de Suprimentos (SCM)
Proposal of logistic activities in Supply Chain Management
Marchesini, Márcia Maria P.; Alcântara, Rosane Lucia C.
http://dx.doi.org/10.1590/S0103-65132013005000053
Production, vol.24, n2, p.255-270, 2014
Resumo
A partir da Gestão da Cadeia De Suprimentos, a função logística expande seu escopo dentro da empresa e passa a exercer ou dar apoio à gestão e operação de diferentes processos chave de negócio. Os benefícios gerados pelo envolvimento da função logística em tais processos já foram amplamente discutidos na literatura, mas não foram identificadas as atividades que a logística deve executar em cada um dos processos para que esses benefícios sejam alcançados. O objetivo deste artigo foi propor atividades logísticas necessárias à operação eficiente e eficaz dos diferentes processos-chave de negócio da SCM. Este artigo é teórico-conceitual, de natureza exploratória e com abordagem da pesquisa qualitativa, utilizando o método de estudo multicaso e a entrevista pessoal por meio de um questionário semiestruturado. Constatou-se consistência das atividades logísticas propostas na realidade das empresas pesquisadas, sendo que a existência dessas atividades depende fortemente das características internas de cada empresa. Confirmou-se que, atualmente, a logística exerce suas atividades não mais com uma postura reativa e de forma isolada em sua área departamental ou funcional, mas sim com uma postura proativa dentro dos processos de negócio.
Palavras-chave
Gestão da Cadeia de Suprimentos (Supply Chain Management, SCM). Processos-chave de negócio. Escopo da gestão logística. Atividades logísticas
Abstract
According to Supply Chain Management (SCM), the logistic function expands its scope within the company to exert or support the management and operation of different key business processes. The benefits generated by the involvement of the logistic function in such processes of SCM have been widely discussed in the literature, but the logistics activities that must be executed in each of these processes to achieve such benefits have not been identified. The aim of this paper was to propose logistics activities necessary for efficient and effective operation of the different key business processes of SCM. This article is theoretical-conceptual and exploratory; it adopts a qualitative research approach using a semi-structured questionnaire in multiple case studies and personal interviews. The consistency of logistics activities proposed in the researched companies was found, and the existence of these activities depended heavily on the internal characteristics of each company. It was confirmed that the logistics function performs activities that are no longer reactive or isolated to its own department or primary function; instead, it assumes a proactive attitude within business processes.
Keywords
Supply Chain Management (SCM). Key business processes. Scope of logistic management. Logistic activities.
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