Alinhando objetivos estratégicos e processo de desenvolvimento em empresas de software
Aligning strategic objectives and development practices at software companies
Fleury, André Leme; Spinola, Mauro Mesquita; Laurindo, Fernando José B.; Pessôa, Marcelo Schneck de P.
http://dx.doi.org/10.1590/S0103-65132013005000025
Production, vol.24, n2, p.379-391, 2014
Resumo
Sistemas de software são atualmente responsáveis por parte significativa das inovações tecnológicas viabilizadas em produtos e serviços. A história do software é recente, assim como são recentes as pesquisas sobre o tema, que tem como foco principal o aprimoramento dos seus processos de desenvolvimento. Apesar das contribuições trazidas por essas teorias, a questão do alinhamento entre objetivos estratégicos e o processo de desenvolvimento nas empresas de software considerando as suas principais capacidades produtivas permanece um tema inexplorado. Como consequência, técnicas da engenharia de software são aplicadas sem incorporar considerações de valor nos processos de análise e na tomada de decisões. Este artigo analisa e apresenta soluções para duas questões: como diferenciar as empresas de software de acordo com seus processos produtivos mais relevantes e como garantir que esses processos de desenvolvimento encontram-se alinhados com os objetivos do negócio. A abordagem resultante inclui um referencial para classificação de empresas de software e uma técnica de planejamento tecnológico para essas empresas. O projeto de pesquisa incluiu a realização de surveys, pesquisa-ação e estudos de caso.
Palavras-chave
Gestão tecnológica. Technology roadmapping. Processo de desenvolvimento de software
Abstract
Software systems are currently responsible for a significant part of the technological innovations introduced in products and services. software history is recent and research concerning software usually aims to improve process capabilities. Despite the contributions of these theories, questions concerning the alignment between strategic objectives and development process at software companies considering their most important capabilities have not been clarified. Consequently, software engineering techniques are applied without value considerations for analysis and decision. This paper analyses and proposes solutions for two issues: how to differentiate software companies according with their most relevant development activities and how to guarantee that the development process is aligned with business goals. Resulting approach includes a referential to analyze software companies and a technique to develop technological plans for these companies. Research project included the development of surveys, action-researches and case studies.
Keywords
Technology management. Technology roadmapping. software development process
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