Production
https://prod.org.br/article/doi/10.1590/S0103-65132012005000083
Production
Article

Em direção a um modelo consolidado para a transferência de conhecimentos entre projetos de desenvolvimento de produtos

Towards a consolidated model of knowledge transfer between product development projects

Frank, Alejandro Germán; Ribeiro, José Luis D.

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Resumo

A transferência de conhecimentos (TC) entre projetos de desenvolvimento de produtos é um processo composto por diversas etapas. Na literatura, há vários trabalhos que apresentam essas etapas e observa-se heterogeneidade nas nomenclaturas e na organização das mesmas. Além disso, existem várias linhas de pesquisa que têm estudado a TC com diferentes propostas para a interpretação desse processo. Em razão disso, este artigo apresenta uma comparação de nove modelos de TC apresentados por autores de diferentes linhas de pesquisas que compõem dois enfoques diferentes: a dinâmica e interação de equipes (enfoque emergente) e a gestão e organização do conhecimento (enfoque de engenharia). Como resultado dessas análises comparativas, propõe-se um novo modelo de TC que apresenta uma reorganização das ideias discutidas na literatura e uma integração das diferentes propostas existentes, de maneira a se obter um modelo completo e consistente. O trabalho também ressalta as contribuições das diversas linhas de pesquisas da TC e as principais diferenças entre elas.

Palavras-chave

Transferência de conhecimentos. Desenvolvimento de produtos. Equipes de projeto. Modelo

Abstract

Knowledge Transfer (KT) between New Product Development (NPD) projects is a process that comprises several stages. In the literature, many works have proposed KT stages, but there is heterogeneity in the nomenclature used in these works and, also, in the organization of the proposed KT stages. In addition, many research fields have studied the KT process, resulting on different interpretation or approaches of this process. Therefore, this study presents a comparison of nine KT models proposed by authors of different research fields that were organized in two main approaches: the emergent approach (which considers the team dynamic and team integration) and the engineering approach (which considers the organization and management of knowledge). The comparison is based on a content analysis of the proposed models. As a result, it is proposed a new model for KT between NPD projects. This model presents a reorganization of the ideas discussed in the literature and an integration of the different existing models, obtaining a more comprehensive and consistent KT model. This study also highlights the contributions and differences between the main KT research fields.

Keywords

Knowledge transfer. New product development. Project teams. Model

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