Production
https://prod.org.br/article/doi/10.1590/S0103-65132012005000016
Production
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Levantamento do desempenho logístico das PMEs da indústria de bens de capital: uma análise comparativa

A survey on SMEs logistics performance in the capital goods industry: a comparative analysis

Barbosa, Danilo Hisano; Musetti, Marcel Andreotti

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Resumo

Este artigo apresenta os resultados de um levantamento sobre o desempenho logístico das PMEs da indústria de bens de capital. O desempenho logístico foi avaliado com base no grau de concordância das empresas frente às afirmações acerca das dimensões do desempenho logístico identificadas na literatura. Os resultados indicaram uma concordância maior das empresas frente a essas afirmações. Nas análises comparativas, foi observado que as médias de desempenho das PMEs pesquisadas distanciaram-se significativamente do padrão de excelência em logística. Adicionalmente, foram constatadas diferenças entre as médias de desempenho logístico nas comparações por segmento, porte e origem de capital das PMEs. Entre as implicações práticas e teóricas, destacam-se a necessidade de criação de parcerias entre as PMEs nacionais e estrangeiras e a oportunidade de se sistematizar as práticas de excelência em logística do setor, visando a sua transferência para as empresas de menor desempenho logístico.

Palavras-chave

Logística. Excelência logística. Desempenho logístico. Indústria de bens de capital.

Abstract

This paper presents the results of a survey research made on the logistics performance of small and medium enterprises (SMEs) from the capital goods industry. Performance was evaluated by means of the degree of concordance between companies and the logistics performance perspectives found in the literature. The results showed a great concordance of companies regarding such perspectives. After the comparative analysis, a substantial gap was found between the performance mean of SMEs and the logistics excellence reference. Further gaps were also identified in different segments, company size and capital source. Several practical and theoretical implications can be pointed out for these results, such as the need of partnerships among national and foreign companies and the systematization of best practices for this sector, which should be transferred to the SMEs that present lower logistics performance.

Keywords

Logistics. Logistical excellence. Logistics performance. Capital goods industry.

References

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