Process management and safety culture in radiotherapy services: impacts on quality patient care and safety
José Carlos de Toledo; Livia Silveira Almeida; Fabiane Letícia Lizarelli
Abstract
Keywords
References
Advisory Committee on the Safety of Nuclear Installations - ACSNI, Study Group on Human Factor. (1993).
Agency for Healthcare Research and Quality - AHRQ. (2016).
American Society for Radiation Oncology - ASRO. (2019).
Baume, P. (2002).
Campione, J., & Famolaro, T. (2017). Promising Practices for Improving Hospital Patient Safety Culture.
Chandrasekaran, A., Senot, C., & Boyer, K. K. (2012). Process Management Impact on Clinical and Experiential Quality: managing tensions between safe and patient-centered healthcare.
Chang, S., Chen, W., Teng, T., Yeh, C. Y., & Yen, H. C. (2019). Fall risk program for oncology inpatients: addition of the “traffic light” fall risk assessment tool.
Chen, E., Arnone, A., Sillanpaa, J., Yu, Y., & Mills, M. D. (2015). A special report of current state of the medical physicist workforce - results of the 2012 ASTRO Comprehensive Workforce Study.
Chera, B. S., Mazur, L., Buchanan, I., Kim, H. J., Rockwell, J., Milowsky, M. I., & Marks, L. B. (2015). Improving patient safety in clinical oncology applying lessons from normal accident theory.
Chiew, K., Sundaresan, P., Jalaludin, B., & Vinod, S. K. (2018). A narrative synthesis of the quality of cancer care and development of an integrated conceptual framework.
Cionini, L., Gardani, G., Gabriele, P., Magri, S., Morosini, P. L., Rosi, A., & Viti, V. (2007). Quality indicators in radiotherapy.
Deufel, C. L., McLemore, L. B., Fong de Los Santos , L. E., Classic, K. L., Park, S. S., & Furutani, K. M. (2017). Patient safety is improved with an incident learning system—Clinical evidence in brachytherapy.
Emanuel, L., Berwick, D., Conway, J., Combes, J., Hatlie, M., Leape, L., Reason, J., Schyve, P., Vincent, C., & Walton, M. (2009). What exactly is patient safety
Fong de Los Santos, L. E., Evans, S., Ford, E. C., Gaiser, J. E., Hayden, S. E., Huffman, K. E., Johnson, J. L., Mechalakos, J. G., Stern, R. L., Terezakis, S., Thomadsen, B. R., Pronovost, P. J., & Fairobent, L. A. (2015). Medical physics practice guideline: development, implementation, use and maintenance of safety checklists.
Gabriele, P., Malinverni, G., Bona, C., Manfredi, M., Delmastro, E., Gatti, M., Penduzzu, G., Baiotto, B., & Stasi, M. (2006). Are quality indicators for radiotherapy useful in the evaluation of service efficacy in a new-based radiotherapy institution?
Gouvêa, C., & Travassos, C. (2010). Indicadores de segurança do paciente para hospitais de pacientes agudos: revisão sistemática.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM.
Hair, J. F., Tomas, G., Hult, M., Ringle, C. M., & Sarstedt, M. (2017).
Halligan, M., & Zecevic, A. (2011). Safety culture in healthcare: a review of concepts, dimensions, measures and progress.
Heinrich Heine Universität - HHU. (2022).
Hendee, W., & Herman, M. (2011). Improving patient safety in radiation oncology.
Huq, M. S., Fraass, B. A., Dunscombe, P. B., Gibbons Junior, J. P., Ibbott, G. S., Mundt, A. J., Mutic, S., Palta, J. R., Rath, F., Thomadsen, B. R., Williamson, J. F., & Yorke, E. D. (2016). The report of Task Group 100 of the AAPM: application of risk analysis methods to radiation therapy quality management.
Institute of Medicine - IM, Committee on Quality of Health Care in America. (2001).
Institute of Medicine - IM. (2000).
International Atomic Energy Agency - IAEA. (1991).
International Atomic Energy Agency - IAEA. (2007).
International Atomic Energy Agency - IAEA. (2008).
International Atomic Energy Agency - IAEA. (2016).
International Atomic Energy Agency - IAEA. (2019).
Kapur, A., & Potters, L. (2012). Six sigma tools for a patient safety-oriented, quality-checklist driven radiation medicine department.
Klein, E., Drzymala, R., Purdy, J., & Michalski, J. (2005). Errors in radiation oncology: a study in pathways and dosimetric impact.
Kohlbacher, M. (2010). The effects of process orientation: a literature review.
Kolybaba, M., Kron, T., Harris, J., O’Brien, P., & Kenny, L. (2009). Survey of radiation oncology centers in Australia: report of the Radiation Oncology Treatment Quality Program.
Kron, T., Dwyer, M., Smith, L., MacDonald, A., Pawsey, M., Raik, E., Arnold, A., Hill, B., & Duchesne, G. M. (2015). The development of practice standards for radiation oncology in Australia: a tripartite approach.
Kusano, A., Nyflot, M., Zeng, J., Sponseller, P. A., Ermoian, R., Jordan, L., Carlson, J., Novak, A., Kane, G., & Ford, E. C. (2015). Measurable improvement in patient safety culture: a departmental experience with incident learning.
Leonard, S., & O’Donovan, A. (2018). Measuring safety culture: application of the hospital survey on patient safety culture to radiotherapy departments worldwide.
Lindberg, D., Prosperi, M., Bjarnadottir, R., Thomas, J., Crane, M., Chen, Z., Shear, K., Solberg, L. M., Snigurska, U. A., Wu, Y., Xia, Y., & Lucero, R. J. (2020). Identification of important factors in an inpatient fall risk prediction model to improve the quality of care using EHR and electronic administrative data.
Liu, S., Bush, K. K., Bertini, J., Fu, Y., Lewis, J. M., Pham, D. J., Yang, Y., Niedermayr, T. R., Skinner, L., Xing, L., Beadle, B. M., Hsu, A., & Kovalchuk, N. (2019). Optimizing efficiency and safety in external beam radiotherapy using automated plan check (APC) tool and six sigma methodology.
Lohr, K., & Schroeder, S. (1990). A strategy for quality assurance in Medicare.
López Torrecilla, J., Marín I Borràs, S., Ruiz-Alonso, A., Jaen Olasolo, J., Vázquez de la Torre, M. L., Bóveda Carro, E., Rodríguez, A., Ignacio García, E., Caballero Martínez, F., Campos Lucas, F. J., Lara Jiménez, P. C., Martínez, J. C., & Ferrer Albiach, C. (2019). Quality indicators in radiation oncology: proposal of the Spanish Society of Radiation Oncology for a continuous improvement of the quality of care in oncology.
Mancosu, P., Nicolini, G., Goretti, G., De Rose, F., Franceschini, D., Ferrari, C., Reggiori, G., Tomatis, S., & Scorsetti, M. (2018). Applying Lean-Six-Sigma Methodology in radiotherapy: Lessons learned by the breast daily repositioning case.
Mancosu, P., Signori, C., Clerici, E., Comito, T., D’Agostino, G. R., Franceschini, D., Franzese, C., Lobefalo, F., Navarria, P., Paganini, L., Reggiori, G., Tomatis, S., & Scorsetti, M. (2021). Critical re-evaluation of a failure mode effect analysis in a radiation therapy department after ten years.
Marks, L., Jackson, M., Xie, L., Chang, S. X., Burkhardt, K. D., Mazur, L., Jones, E. L., Saponaro, P., Lachapelle, D., Baynes, D. C., & Adams, R. D. (2011). The challenge of maximizing safety in radiation oncology.
Martin, L., Nelson, E., Lloyd, R., & Nolan, T. (2007).
National Patient Safety Foundation - NPSF. (2008). Retrieved in 2022, July 19, from www.npsf.org/au/
Norsa’adah, B., Rampal, K., & Mohd Amin, R. (2021). Time taken for symptom recognition, first consultation, diagnosis and first definitive treatment and its associated factors among women with breast cancer.
Podsakoff, P., Mackenzie, S., Lee, J. Y., & Podsakoff, N. P. (2003). Common methods biases in behavioral research: A critical review of the literature and recommended remedies.
Radicchi, L. A., Toledo, J. C., & Alliprandini, D. H. (2020). Critical success factors for implementation of an incident learning system in radiation oncology department.
Richard, M., Parmar, M., Calestagne, P., & McVey, L. (2010). Seeking patient feedback an important dimension of quality in cancer Care.
Royal College of Radiologists - RCR. (2008).
Schubert, L., Liu, A., Gan, G., Amini, A., Hutchison, R., Ernest, J., Thornton, D., Stoehr, S., Hinman, B., Stuhr, K., Westerly, D., Schefter, T., & Fisher, C. (2016). Practical implementation of quality improvement for high-dose-rate brachytherapy.
Simons, P., Backes, H., Bergs, J., Emans, D., Johannesma, M., Jacobs, M., Marneffe, W., & Vandijck, D. (2017). The effects of a lean transition on process times, patients and employees.
Simons, P., Houben, R., Vlayen, A., Hellings, J., Pijls-Johannesma, M., Marneffe, W., & Vandijck, D. (2014). Does Lean management improve patient safety culture? An extensive evaluation of safety culture in a radiotherapy institute.
Stock, G., Mcfadden, K., & Gowen 3rd, C. (2010). Organizational culture, knowledge management, and patient safety in U.S. hospitals.
van Lent, W., de Beer, R., van Triest, B., & van Harten, W. H. (2013). Selecting indicators for international benchmarking of radiotherapy centers.
Vissers, J., & Beech, R. (2005). Health operations management: patient flow logistics in health care. In J. Vissers & R. Beech (Eds.),
Williamson, F., & Thomadsen, B. (2008). Foreword - Symposium quality assurance of radiation therapy: The challenges of advanced technologies.
World Health Organization - WHO. (1988).
World Health Organization - WHO. (2008).
Yan, H., Hu, Z., Huang, P., Men, K., Zhang, Y., Wang, L.-H., Li, Y.-X., Dai, J.-R., & Hu, Y.-M. (2021). The status of medical physics in radiotherapy in China.
Submitted date:
07/19/2022
Accepted date:
12/31/2022
Facebook
Google+
Twitter
LinkedIn
Mendeley
StumbleUpon
CiteULike
Reddit
Email