Thematic Section

A relationship model for factors influencing knowledge transfer between NPD teams

Alejandro Germán Frank; Néstor Fabián Ayala; Mariano Corso; José Luis Duarte Ribeiro

Downloads: 0
Views: 394


Abstract: Paper aims: To define a model that describes the relationship among the main factors influencing knowledge transfer (KT) between new product development (NPD) teams.

Originality: We offer a systemic vision of the relationship between the KT factors. All main KT factors are analyzed together considering the interdependence among them.

Research method: KT factors from the literature were used for the model development, which was accomplished through a quantitative evaluation of scholars and practitioners. To test the model, a practical assessment was conducted in five firms using regression analysis.

Main findings: The model describes the relationships of 15 main factors and it can be used for practical assessments or for future theoretical studies.

Implications for theory and practice: The model can help practitioners to use knowledge of their teams for continuous innovation in NPD. It allows to perform diagnoses of the KT factors in the specific context of a given firm.


New product development. Knowledge management. Knowledge transfer. Knowledge sharing.


Akroush, M. N., & Awwad, A. S. (2018). Enablers of NPD financial performance: the roles of NPD capabilities improvement, NPD knowledge sharing and NPD internal learning. International Journal of Quality & Reliability Management, 35(1), 163-186.

Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: conceptual foundations and research issues. Management Information Systems Quarterly , 25(1), 107-136.

Aoshima, Y. (2002). Transfer of system knowledge across generations in new product development: empirical observations from Japanese automobile development. Industrial Relations , 41(4), 605-628.

Argote, L., & Ingram, P. (2000). Knowledge transfer: a basis for competitive advantage in firms. Organizational Behavior and Human Decision Processes, 82(1), 150-169.

Argyris, C. (2017). Integrating the individual and the organization . London: Routledge.

Ayala, N. F., Gerstlberger, W., & Frank, A. G. (2018). Managing servitization in product companies: the moderating role of service suppliers. International Journal of Operations & Production Management, IJOPM-08-2017-0484.

Ayala, N. F., Paslauski, C. A., Ghezzi, A., & Frank, A. G. (2017). Knowledge sharing dynamics in service suppliers’ involvement for servitization of manufacturing companies. International Journal of Production Economics, 193, 538-553.

Bakker, R. M., Cambré, B., Korlaar, L., & Raab, J. (2011). Managing the project learning paradox: a set-theoretic approach toward project knowledge transfer. International Journal of Project Management, 29(5), 494-503.

Castro, F. G., Kellison, J. G., Boyd, S. J., & Kopak, A. (2010). A methodology for conducting integrative mixed methods research and data analyses. Journal of Mixed Methods Research, 4(4), 342-360. PMid:22167325.

Chang, W. J., Liao, S. H., & Wu, T. T. (2017). Relationships among organizational culture, knowledge sharing, and innovation capability: a case of the automobile industry in Taiwan. Knowledge Management Research and Practice, 15(3), 471-490.

Choi, S. Y., Kang, Y. S., & Lee, H. (2008). The effects of socio-technical enablers on knowledge sharing: an exploratory examination. Journal of Information Science , 34(5), 742-754.

Davenport, T., & Prusak, L. (1998). Working knowledge: managing what your organization knows. Boston: Harvard Business School Press.

Du, R., Ai, S., & Ren, Y. (2007). Relationship between knowledge sharing and performance: a survey in Xi’an, China. Expert Systems with Applications, 32(1), 38-46.

Edmondson, A. C., & Nembhard, I. M. (2009). Product development and learning in project teams: the challenges are the benefits. Journal of Product Innovation Management , 26(2), 123-138.

Frank, A. G., & Ribeiro, J. L. D. (2014). Influence factors and process stages of knowledge transfer between NPD teams. International Journal of Quality & Reliability Management, 31(3), 222-237.

Frank, A. G., Ribeiro, J. L. D., & Echeveste, M. E. (2015). Factors influencing knowledge transfer between NPD teams: a taxonomic analysis based on a sociotechnical approach. R&D Management, 45(1), 1-22.

Frank, A., & Echeveste, M. (2012). Knowledge transfer between NPD project teams. International Journal of Quality & Reliability Management, 29(3), 242-264.

Gawer, A., & Cusumano, M. A. (2014). Industry platforms and ecosystem innovation. Journal of Product Innovation Management, 31(3), 417-433.

Goffin, K., & Koners, U. (2011). Tacit knowledge, lessons learnt, and new product development. Journal of Product Innovation Management, 28(2), 300-318.

Greene, J. C., Caracelli, V. J., & Graham, W. F. (1989). Toward a conceptual framework for mixed-method evaluation designs. Educational Evaluation and Policy Analysis , 11(3), 255-274.

Guimarães, L. M. (2009). The practice of ergonomics in the south of Brazil from a sociotechnical perspective. In P. A. Scott (Ed.), Ergonomics in developing regions. Boca Raton: CRC Press.

Hendrick, H. W., & Kleiner, B. M. (2001). Macroergonomics: an introduction to work system design. Washington: Human Factors and Ergonomics Society.

Hong, J., Lee, O. K., & Suh, W. (2017). Creating knowledge within a team: a socio-technical interaction perspective. Knowledge Management Research and Practice , 15(1), 23-33.

Jin, J. L., Shu, C., & Zhou, K. Z. (2018). Product newness and product performance in new ventures: contingent roles of market knowledge breadth and tacitness. Industrial Marketing Management.

Lee, H., & Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: an integrative view and empirical examination. Journal of Management Information Systems, 20(1), 179-228.

Lin, H. H., & Lee, G. G. (2006). Effects of socio‐technical factors on organizational intention to encourage knowledge sharing. Management Decision, 44(1), 74-88.

Liu, Y., & Phillips, J. S. (2011). Examining the antecedents of knowledge sharing in facilitating team innovativeness from a multilevel perspective. International Journal of Information Management, 31(1), 44-52.

Malmberg, A., & Power, D. (2005). (How) do (firms in) clusters create knowledge? Industry and Innovation, 12(4), 409-431.

Michailova, S., & Hutchings, K. (2006). National cultural influences on knowledge sharing: a comparison of China and Russia. Journal of Management Studies, 43(3), 383-405.

Nobeoka, K., & Cusumano, M. (1995). Multiproject strategy, design transfer, and project performance: a survey of automobile development projects in the US and Japan. IEEE Transactions on Engineering Management, 42(4), 397-409.

Nobeoka, K., & Cusumano, M. (1997). Multiproject strategy and sales growth: the benefits of rapid design transfer in new product development. Strategic Management Journal , 18(3), 169-186.<169::AID-SMJ863>3.0.CO;2-K.

Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 1(5), 14-37.

Onwuegbuzie, A. J., & Johnson, R. B. (2006). The validity issue in mixed research. Research in the Schools, 13(1), 48-63.

Pan, L. S., & Scarbrough, H. (1998). A socio-technical view of knowledge-sharing at Buckman Laboratories. Journal of Knowledge Management, 2(1), 55-66.

Prencipe, A., & Tell, F. (2001). Inter-project learning: Processes and outcomes of knowledge codification in project-based firms. Research Policy, 30(9), 1373-1394.

Rosell, D. T., Lakemond, N., & Melander, L. (2017). Integrating supplier knowledge in new product development projects: decoupled and coupled approaches. Journal of Knowledge Management, 21(5), 1035-1052.

Saurin, T. A., Marodin, G. A., & Ribeiro, J. L. D. (2011). A framework for assessing the use of lean production practices in manufacturing cells. International Journal of Production Research, 49(11), 3211-3230.

Senge, P. M. (1991). The fifth discipline, the art and practice of the learning organization. Performance + Instruction, 30(5), 37-37.

Smeds, R., Olivari, P., & Corso, M. (2001). Continuous learning in global product development: a cross-cultural comparison. International Journal of Technology Management , 22(4), 373-392.

Szulanski, G. (2000). The process of knowledge transfer: a diachronic analysis of stickiness. Organizational Behavior and Human Decision Processes, 82(1), 9-27.

Yam, R. C., & Chan, C. (2015). Knowledge sharing, commitment and opportunism in new product development. International Journal of Operations & Production Management , 35(7), 1056-1074.

Zohrabi, M. (2013). Mixed method research: instruments, validity, reliability and reporting findings. Theory and Practice in Language Studies, 3(2), 254-262.

Zollo, M., & Winter, S. G. (2002). Deliberate learning and the evolution of dynamic capabilities. Organization Science, 13(3), 339-351.

5bfd6c320e88259f3e82b660 production Articles
Links & Downloads


Share this page
Page Sections