Production
https://prod.org.br/article/doi/10.1590/0103-6513.20180009
Production
Research Article

Application of lean healthcare in hospital services: a review of the literature (2007 to 2017)

Terra, José Daniel Rodrigues; Berssaneti, Fernando Tobal

Downloads: 0
Views: 1031

Abstract

Abstract: Paper aims: The demand for quality health services is increasing and the efficiency in hospitals is related to the continued improvement in their processes and services. Faced with this problem, this study aimed to perform a literature review of the application of lean health care to hospital services.

Originality: Link between theory and practice, helping health professionals in their routine.

Research method: The concepts of bibliometrics were used. The databases that make up the sample are ISI Web of Science, Scopus, Lilacs, PubMed, and Cinahl; all the articles were in the ISI Web of Science database.

Main findings: The analyses suggest that the continuous improvement in processes and in the quality of the services offered are factors that influence the development of teams concerned with patient safety.

Implications for theory and practice: Shows the results and difficulties encountered by hospitals with the implementation of lean methodologies.

Keywords

Bibliometric, Lean health care, Planning lean health care management, Hospital services

References

Andersen, H., Røvik, K. A., & Ingebrigtsen, T. (2014). Lean thinking in hospitals: is there a cure for the absence of evidence? A systematic review of reviews. BMJ Open , 4(1), e003873. http://dx.doi.org/10.1136/bmjopen-2013-003873. PMid:24435890.

Araújo, C. A. (2006). Bibliometria: evolução história e questões atuais. Questão, 12(1), 11-32. http://dx.doi.org/10.19132/1808-5245121.

Berssaneti, F. T., & Carvalho, M. M. (2015). Identification of variables that impact project success in Brazil companies. International Journal of Project Management , 33(3), 638-649. http://dx.doi.org/10.1016/j.ijproman.2014.07.002.

Bordin, A. S., Gonçalves, A. L., & Todesco, J. L. (2014). Análise da colaboração científica departamental através de redes de coautoria. Perspectivas em Ciência da Informação, 19(2), 37-52. http://dx.doi.org/10.1590/1981-5344/1796.

Brackett, T., Comer, L., & Whichello, R. (2013). Do lean practices lead to more time at the bedside? Journal for Healthcare Quality, 35(2), 7-14. http://dx.doi.org/10.1111/j.1945-1474.2011.00169.x. PMid:22093157.

Carter, P. M., Desmond, J. S., Akanbobnaab, C., Oteng, R. A., Rominski, S. D., Barsan, W. G., & Cunningham, R. M. (2012). Optimizing clinical operations as part of a global emergency medicine initiative in Kumasi, Ghana: Application of lean manufacturing principals to low-resource health systems. Academic Emergency Medicine, 19(3), 338-347. http://dx.doi.org/10.1111/j.1553-2712.2012.01311.x. PMid:22435868.

Crema, M., & Verbano, C. (2015). How to combine lean and safety management in health care processes: a case from Spain. Safety Science, 79, 63-71. http://dx.doi.org/10.1016/j.ssci.2015.05.007.

De Mast, J., Kemper, B., Does, R. J. M. M., Mandjes, M., & Van Der Bijl, Y. (2011). Process improvement in healthcare: overall resource efficiency. Quality and Reliability Engineering International, 27(8), 1095-1106. http://dx.doi.org/10.1002/qre.1198.

Drotz, E., & Poksinska, B. (2014). Lean in healthcare from employees’ perspectives. Journal of Health Organization and Management, 28(2), 177. http://dx.doi.org/10.1108/JHOM-03-2013-0066. PMid:25065109.

Farrokhi, F. R., Gunther, M., Williams, B., & Blackmore, C. C. (2015). Application of lean methodology for improved quality and efficiency in operating room instrument availability. Journal for Healthcare Quality, 37(5), 277-286. http://dx.doi.org/10.1111/jhq.12053. PMid:24112283.

Gijo, E. V., & Antony, J. (2014). Reducing patient waiting time in outpatient department using lean six sigmamethodology. Quality and Reliability Engineering International , 30(8), 1481-1491. http://dx.doi.org/10.1002/qre.1552.

Grove, A. L., Meredith, J. O., Macintyre, M., Angelis, J., & Neailey, K. (2010). Lean implementation in primary care health visiting services in National Health Service UK. Qual Saf Health Care, 19(5), 1-5. PMid:20511600.

Haunschild, R., Bornmann, L., & Marx, W.. (2016). Climate change research in view of bibliometrics. PLoS One, 11(7), e0160393. http://dx.doi.org/10.1371/journal.pone.0160393. PMid:27472663.

Holweg, M. (2007). The genealogy of lean production. Journal of Operations Management , 25(2), 420-437. http://dx.doi.org/10.1016/j.jom.2006.04.001.

Hydes, T., Hansi, N., & Trebble, T. M. (2012). Lean thinking transformation of the unsedated upper gastrointestinal endoscopy pathway improves efficiency and is associated with high levels of patient satisfaction. BMJ Quality & Safety, 21(1), 63-69. http://dx.doi.org/10.1136/bmjqs-2011-000173. PMid:21917646.

Kaplan, G. S., Patterson, S. H., Ching, J. M., & Blackmore, C. C. (2014). Why Lean doesn’t work for everyone. BMJ Quality & Safety, 23(12), 970-973. http://dx.doi.org/10.1136/bmjqs-2014-003248. PMid:25056985.

Laganga, L. R. (2011). Lean service operations: reflections and new directions for capacity expansion in outpatient clinics. Journal of Operations Management, 29(5), 422-433. http://dx.doi.org/10.1016/j.jom.2010.12.005.

Lopes, A. P. V. B. V., & Carvalho, M. M. (2012). Evolução da literatura de inovação em relações de cooperação: um estudo bibliométrico num período de vinte anos. Gestão & Produção, 19(1), 203-217. http://dx.doi.org/10.1590/S0104-530X2012000100014.

MacFarlane, M. A. (2014). Sustainable competitive advantage for accountable care organizations. Journal of Healthcare Management, 59(4), 263-271. http://dx.doi.org/10.1097/00115514-201407000-00006. PMid:25154124.

Mazzocato, P., Holden, R. J., Brommels, M., Aronsson, H., Bäckman, U., Elg, M., & Thor, J. (2012). How does lean work in emergency care? A case study of a lean-inspired intervention at the Astrid Lindgren Children’s hospital, Stockholm, Sweden. BMC Health Services Research, 12(1), 28. http://dx.doi.org/10.1186/1472-6963-12-28. PMid:22296919.

Mazzocato, P., Savage, C., Brommels, M., Aronsson, H., & Thor, J. (2010). Lean thinking in healthcare: a realist review of the literature. Quality & Safety in Health Care, 19(5), 376-382. http://dx.doi.org/10.1136/qshc.2009.037986. PMid:20724397.

Mazzocato, P., Thor, J., Bäckman, U., Brommels, M., Carlsson, J., Jonsson, F., Hagmar, M., & Savage, C. (2014). Complexity complicates lean: lessons from seven emergency services. Journal of Health Organization and Management, 28(2), 266-288. http://dx.doi.org/10.1108/JHOM-03-2013-0060. PMid:25065114.

Moraros, J., Lemstra, M., & Nwankwo, C. (2016). Lean interventions in healthcare: do they actually work? A systematic literature review. International Journal for Quality in Health Care, 28(2), 150-165. http://dx.doi.org/10.1093/intqhc/mzv123. PMid:26811118.

Morrow, E., Robert, G., & Maben, J. (2014). Exploring the nature and impact of leadership on the local implementation of the Productive Ward Releasing Time to Care. Journal of Health Organization and Management, 28(2), 154-176. http://dx.doi.org/10.1108/JHOM-01-2013-0001. PMid:25065108.

Naik, T., Duroseau, Y., Zehtabchi, S., Rinnert, S., Payne, R., McKenzie, M., & Legome, E. (2012). A structured approach to transforming a large public hospital emergency department via lean methodologies. Journal for Healthcare Quality, 34(2), 86-97. http://dx.doi.org/10.1111/j.1945-1474.2011.00181.x. PMid:22188582.

Nelson-Peterson, D. L., & Leppa, C. J. (2007). Creating an environment for caring using lean principles of the Virginia Mason Production System. The Journal of Nursing Administration, 37(6), 287-294. http://dx.doi.org/10.1097/01.NNA.0000277717.34134.a9. PMid:17563521.

Papadopoulos, T., Radnor, Z., & Merali, Y. (2011). The role of actor associations in understanding the implementation of Lean thinking in healthcare. International Journal of Operations & Production Management, 31(2), 167-191. http://dx.doi.org/10.1108/01443571111104755.

Proudlove, N., Moxham, C., & Boaden, R. (2008). Lessons for lean in healthcare from using six sigma in the NHS. Public Money & Management, 28(1), 27-34. http://dx.doi.org/10.1111/j.1467-9302.2008.00615.x.

Radnor, Z. J., Holweg, M., & Waring, J. (2012). Lean in healthcare: The unfilled promise? Social Science & Medicine, 74(3), 364-371. http://dx.doi.org/10.1016/j.socscimed.2011.02.011. PMid:21414703.

Seidl, K. L., & Newhouse, R. P. (2012). The intersection of evidence-based practice with 5 quality improvement methodologies. Journal of Nursing Administration , 42(6), 299-304. http://dx.doi.org/10.1097/NNA.0b013e31824ccdc9. PMid:22617691.

Toussaint, J. (2009). Writing the new playbook for U.S. health care: lessons from Wisconsin. Health Affairs, 28(5), 1343-1350. http://dx.doi.org/10.1377/hlthaff.28.5.1343. PMid:19738250.

Van Lent, W. A. M., Sanders, E. M., & Van Harten, W. H. (2012). Exploring improvements in patient logistics in Dutch hospitals with a survey. BMC Health Services Research , 12(1), 232. http://dx.doi.org/10.1186/1472-6963-12-232. PMid:22852880.

Vats, A., Goin, K. H., & Fortenberry, J. D. (2011). Lean analysis of a pediatric intensive care unit physician group rounding process to identify inefficiencies and opportunities for improvement. Pediatric Critical Care Medicine, 12(4), 415-421. http://dx.doi.org/10.1097/PCC.0b013e3181fe2e3c. PMid:20975612.

Vats, A., Goin, K. H., Villarreal, M. C., Yilmaz, T., Fortenberry, J. D., & Keskinocak, P. (2012). The impact of a lean rounding process in a pediatric intensive care unit*. Critical Care Medicine, 40(2), 608-617. http://dx.doi.org/10.1097/CCM.0b013e318232e2fc. PMid:21983366.

Waring, J. J., & Bishop, S. (2010). Lean healthcare: rhetoric, ritual and resistance. Social Science & Medicine, 71(7), 1332-1340. http://dx.doi.org/10.1016/j.socscimed.2010.06.028. PMid:20702013.

Wilson, G. (2009). Implementation of releasing time to care: the productive ward. Journal of Nursing Management, 17(5), 647-654. http://dx.doi.org/10.1111/j.1365-2834.2009.01026.x. PMid:19575723.

Young, T. P., & McClean, S. I. (2008). A critical look at Lean Thinking in healthcare. Quality & Safety in Health Care, 17(5), 382-386. http://dx.doi.org/10.1136/qshc.2006.020131. PMid:18842980.
 

5b86ecca0e8825b428e4c89d production Articles
Links & Downloads

Production

Share this page
Page Sections